Frequently Asked Questions

Our primary focus is on business. However, we will work with individuals if they have a large quantity of goods.

There can be a cost if all of the items for disposal are simply e-waste, and have no value at all. However, we can normally pay for collections or collect for free if there is some value to be found in the devices.

It is not essential that you package up the equipment that you intend to dispose of, but often it will help with the process. For large out-of-state collections that require palletizing, it can save the cost of sending our agents to pack on your behalf. This saving is then passed on to you as we are able to offer more as we save on the agent's time.

Yes, we have agents in all major cities throughout Australia. For more remote areas we can also collect if customers are able to box or palletize the equipment for collection.

As much relevant information as possible such as Make, Model, Condition, Processor, HDDs, Memory, Screen Size, etc.

We recycle IT and Telecoms Equipment such as Laptops & Tablets, Desktops & Workstations, All-in-one computers, Monitors, Enterprise Servers & Storage Devices, Networking Devices, IP Phones, Mobile Computers, Components & Parts and Peripherals & Accessories.

Excess Technology will typically refurbish or recycle the equipment, depending on its condition. In some cases, the equipment may be resold or donated to a charitable organization.

Once you accept the quote we arrange collection, and carry out a full audit — we also erase drives where instructed. The audit report and erasure certificates will then be sent to you, and you send us your invoice for the agreed amount.

Yes, we do issue certificates for both erasure and destruction of drives.